Leveraging Instagram Shop to Drive E-Commerce Growth

How Goodboy helped a North American home ecommerce brand increase social purchases by 1,100% by adopting Instagram Shop early.

Overview

Goodboy is a North American marketing agency with hands-on experience helping ecommerce brands scale through emerging Meta advertising features. In this case study, we partnered with a Canada-based home ecommerce brand to capitalize on Instagram Shop shortly after launch. By integrating the feature with Shopify and restructuring paid Meta campaigns around native product discovery, we unlocked rapid growth in social-driven purchases within 30 days.

Brief

The brand was preparing to scale ecommerce sales through paid Meta advertising but faced increasing competition and rising costs across traditional ad placements. Goodboy was engaged to:

  • Drive ecommerce sales through paid social
  • Test and implement newly released Meta commerce features
  • Reduce friction in the path to purchase
  • Do so while preserving brand integrity on unowned platforms
Challenges

The opportunity came with complexity. Key challenges included:

  • Implementing a newly released Instagram commerce feature with limited precedent
  • Ensuring a seamless Shopify-to-Meta catalog sync
  • Maintaining brand identity within Instagram’s native shopping environment
  • Avoiding performance risk while adopting an unproven feature
  • Educating internal teams as the product evolved in real time

Early adoption offered upside, but only if execution was precise.

Approach

We approached this as both a technical implementation and a media strategy shift.

1. Account & Tracking Audit: We began by auditing the existing Meta Ads account to remove suspicious activity and ensure clean tracking through proper pixel and catalog setup.

2. Instagram Shop Setup & Configuration: Shortly after Instagram Shop launched, we configured the brand’s Instagram store and connected it directly to Shopify, ensuring accurate inventory sync and product availability.

3. QA & UX Testing: We conducted extensive quality assurance testing to validate product presentation, navigation, and purchase flow within Instagram’s native interface.

4. Paid Meta Campaign Execution: Campaigns were structured to prioritize in-app discovery and reduce friction by keeping users inside the Instagram ecosystem rather than redirecting to external landing pages.

Key Results

Two factors mattered most. Together, these reduced friction and accelerated conversion:

  • Early access before algorithm saturation, which allowed the brand to benefit from higher organic visibility and lower competition
  • Improved product discovery, enabling customers to browse and purchase without leaving Instagram
1,100%
Increase in purchases from social
6,400%
growth in Instagram community size
$270
AOV. Maintained while scaling social-driven sales
Frequently Asked Questions
Do you help ecommerce brands adopt new Meta features?
Yes. Goodboy works with North American ecommerce brands to test and implement emerging Meta and Instagram commerce features when they present a clear strategic advantage.
Do you integrate Instagram Shop with Shopify?
Yes. Our work often includes Shopify-to-Meta catalog setup, quality assurance, and paid campaign execution built around Instagram Shop.
Is this approach limited to home brands?
No. While this case study focuses on a home ecommerce brand, the approach applies to any product-led ecommerce business where discovery and reduced purchase friction matter.
Find out why some of the largest household brands work with Goodboy Agency. Send us a ping and Mark will be in touch within 24 hours with our capability deck and case studies.
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