Creating Viral Organic Reach Through Social Listening

How Goodboy helped a leading consumer brand create its best-performing Instagram Reel by identifying a cultural moment and an unexpected product use case.

Overview

Goodboy is a North American marketing agency that helps consumer brands uncover organic growth opportunities through social listening and cultural relevance. In this case study, we partnered with Instant Pot to identify and activate a timely organic opportunity on Instagram. By monitoring emerging conversations and pairing them with a lesser-known product use case, we created the brand’s best-performing organic Reel to date, driven entirely by relevance rather than promotion.

Brief

Instant Pot was looking to uncover organic Instagram opportunities that could drive meaningful engagement without feeling forced or off-brand. Goodboy was engaged to:

  • Identify culturally relevant moments through social listening
  • Develop organic content ideas with viral potential
  • Execute quickly and natively within Instagram
  • Drive engagement without paid amplification
Challenges

The challenge was not execution. It was judgment. Success depended on timing, restraint, and relevance. Key challenges included:

  • Ensuring ideas felt authentic to the Instant Pot audience
  • Avoiding trend participation that felt opportunistic or promotional
  • Identifying emerging themes early enough to act on them
  • Executing quickly while maintaining brand integrity
Approach

We treated social listening as a discovery tool, not a reporting exercise.

1. Opportunity Identification Through Social Listening: We monitored conversations at the intersection of food, lifestyle, and home, paying close attention to niche behaviors rather than mainstream trends. Through this process, we identified an unexpected but genuine use case: a small group of consumers were using their Instant Pots to germinate seeds for home gardening.

2. Campaign Concept & Cultural Framing: With Earth Day approaching, we recognized an opportunity to enter the broader gardening conversation by highlighting this behavior in a way that felt useful, timely, and non-promotional.

3. Native Reel Execution: Working with Instant Pot’s in-house video creator, we quickly produced an Instagram Reel that demonstrated the germination use case. The content was framed to feel observational rather than branded, allowing the product feature to speak for itself.

4. Real-Time Performance Monitoring: Once live, we monitored engagement closely and adjusted captioning and community interaction to sustain momentum as the post gained traction.

Key Results

The content worked because it felt discovered, not manufactured. This Reel remains the brand’s best-performing organic Reel to date. Three factors mattered most:

  • Cultural timing, by aligning the content with Earth Day
  • A novel but real product use case, grounded in existing consumer behavior
  • Native, non-promotional execution, which encouraged organic sharing and discussion
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Frequently Asked Questions
Do you use social listening to identify content opportunities?
Yes. Goodboy uses social listening to identify emerging behaviors, conversations, and cultural moments that brands can participate in authentically.
Can this approach work without paid media?
Yes. This campaign was executed entirely through organic Instagram content, without paid support.
Is this approach limited to consumer appliance brands?
No. While this case study focuses on a consumer appliance brand, the approach applies to any brand looking to create culturally relevant, organic social content.
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